Call Us: 770-232-7100
1810 Peachtree Industrial Blvd, Suite 130, Duluth GA, 30097

Therapeutic Dynamics Physical Therapy- Health Insurance Participation and Billing

Health Insurance – We are contracted with numerous health insurance companies, including those listed below. We will also work with all non-contracted insurance groups. As the list changes periodically, please call us at (770) 232-7100 if the company you use is not on the list.
insurance

BILLING POLICIES

Health Insurance

Health Insurance – We participate with most health insurance plans. Before you come in for your first visit, we will confirm the eligibility and benefits and inform you of the particulars of your insurance coverage for physical therapy at the time of your first visit. You can also request that we call you before you come in to let you know what your benefits are. We will also work with your doctor and insurance company to obtain authorization for therapy when it is required.
We will be more than happy to obtain the necessary information from you before you come in for your first visit. We will need your insurance company name, group number, insured’s identification number, date of birth and insurance phone number.
We provide electronic insurance billing services. Co-payments are collected at the time of each visit. Any balance due after the patient’s insurance has paid, such as coinsurance and/or deductible amounts, is billed to the patient on a monthly basis or as requested by the patient. Patients with a financial hardship may speak with the office manager to set up a flexible payment plan.
We accept most methods for payment such as cash, check, credit card (Visa, MasterCard, American express, Discover). We can also process payments over the phone with credit cards

Medicare Patients

Patients who have coverage thou Medicare will be responsible for the Part B deductible. After the deductible is met, the patient will be responsible for the Part B 20% co-insurance. If the patient has a supplemental insurance coverage, Therapeutic Dynamics will cordially file it.
Patients who do not have a supplemental insurance may speak with the office manager if they are having a financial hardship.
Please let us know if you have been to Physical or Occupational Therapy before so that we can keep a track on the number of visits you have used under Medicare Cap limit for Physical and Occupational therapy.
If you are receiving Home Health under Medicare, please let us know before your first visit.

Worker’s Compensation

We offer same day scheduling for all Worker’s Compensation referrals. Injured workers have 100% coverage for Physical Therapy under their employer’s worker’s compensation insurance. Prior authorization for physical therapy may be required before the patient can begin therapy. We will work with the patient’s doctor and insurance company to obtain authorization in a timely manner

Self-Pay

For patients without insurance or who choose not to use their insurance, affordable payment options are available.

Auto Insurance

Patients who were involved in a motor vehicle accident will use their automobile insurance if there is “Medical Pay” included in their policy. If you are not sure whether you have Medical Pay, we will be more than happy to call your auto insurance and get his information for you. We will cordially bill the patient’s auto insurance up to the amount of “Medical Pay” included in their policy in the event there are no medical benefits available or if they are exhausted,
Therapeutic Dynamics will file a claim with your private/group health insurance carrier only if we have a letter from the auto insurance stating that no Medical Pay is available. If patient does not wish to file a claim with the auto insurance, Therapeutic Dynamics will accept cash, check, or credit card (Visa/MasterCard) for payment at each visit. Therapeutic Dynamics can not file a claim with the “other driver’s insurance” no matter who was at fault in the accident.
If you have been in an auto accident and are not sure about how your insurance works, we offer a complementary analysis of your benefits. You may qualify to have your treatment covered without the expense of having to pay a deductible and/or co-pays required by your health insurance.
Most patients  that are involved in a no-fault auto accident are hesitant to use their auto insurance because they think it might affect their auto insurance rates later on.  We are here to help you understand how Auto Insurance works.  Medpay is a Benefit you choose to have on your policy in case you ever need it, so it is there for you to use it when you need it, you have been paying for this benefit all along.
Call our office to find out more!  770-232-7100 or contact us through email

If you have any questions please e-mail us at billing@therapeuticdynamics.com. We will respond within 24 hours.

See What Our Clients Are Saying…

Kristin FieldsKristin Fields
17:04 09 Dec 24
I have enjoyed working with Jon. He is very personable and skilled. I was referred by my podiatrist for foot and ankle pain and after 2 sessions, my right foot is already feeling better. Can’t wait to see where I am at the end of 6 weeks.
Irma CendejasIrma Cendejas
20:02 20 Nov 24
Excellent service and good work, very professional, I recommend them. 👍🤗
Agnes HsiehAgnes Hsieh
00:15 19 Oct 24
Jon and Jazmin are some of the kindest folks you'll meet, in a time when human relationships often seem so transactional. Jon is incredibly knowledgable, skillful, compassionate and truly wants to help. I'm a very curious person and Jon has never failed to patiently explain and answer each question I have about my conditions and offer PT exercises to improve. I am currently still in treatment and feel more hopeful about my healing than I did sessions ago when I first walked into his clinic. Sadie, his therapy dog, helps to make this space warm and inviting. I love her gentle, respectful and playful demeanor.Jazmin deserves recognition too, she handles everything with such grace and patience I am always in awe of how much she accomplishes every day from managing office duties to cleaning and setup for patients. She is inclusive which I appreciate so much. She is kind and courteous, never without a smile.Thank you both for treating me with kindness! I am so happy to have found this clinic through others who have left reviews on Google, and also wanted to pay it forward. I highly recommend Jon's clinic for your healing needs!
queenfratos wqueenfratos w
15:30 26 Sep 24
Love this place, john and jasmine are so caring and take their time with each patient. Made a lot of progress here with my knee pain after only a a few sessions. Great service!!
Mike WuMike Wu
14:58 20 Sep 24
Dr Preston is wonderful! Super knowledgeable and patient with my dad, who has never had a physical therapy session. Would recommend to anyone seeking rehab.
TonyaTonya
16:09 29 Aug 24
“I had an excellent experience with Dr. Preston at Therapeutic Dynamics Physical Therapy. From the moment I walked in, I knew I was in good hands. Dr. Preston did a wonderful job addressing my pain, and I can honestly say I feel better leaving than I did coming in. His expertise, care, and attention to detail made all the difference. If you’re dealing with pain and need relief, Dr. Preston is the one you must go to. Highly recommend!”
Daphne ChirinoDaphne Chirino
14:16 29 Aug 24
The facilities are good, the equipment is in good condition, everything is clean and tidy, John is great, I love his therapies, he listens to your concerns, he is empathetic to your symptoms, I recommend him 100% and last but not least , Jasmin... she is a great assistant, very sweet, helps with everything and is very kind. By the way, you'll feel in love with Sairi (the dog)The facilities are good, the equipment is in good condition, everything is clean and tidy, John is from beyond, I love his therapies, he listens to your issues, he is empathetic with your symptoms, I recommend him 100% and last but not least Important Jasmin, she is a great assistant, very sweet, helps with everything and is very kind. By the way, you will fall in love with the dog they have. Her name is Sairi.
M SimM Sim
16:19 27 Aug 24
This is an excellent facility and we highly recommend it!
carol caincarol cain
23:11 07 Aug 24
Best PT experience by far I have ever experienced. Not a huge facility where you are placed in a room with a bunch of others while timers go off all around you. No this is personalized care. I didnt know if my foot would ever get better from plantar fasciitis and bone spur but within three weeks I’m so much better it is amazing. Thank you Jon and Jasmine for your help.
Kerry ArmstrongKerry Armstrong
12:51 24 Jul 24
Excellent treatment. Very helpful and thoughtful.
Kamy SimianKamy Simian
22:44 23 Jul 24
We are always pleased with the service provided and everyone is extremely knowledgeable. Highly recommended!
Jason PikeJason Pike
17:54 05 May 24
Very impressive office. The therapist is a nice older man who was very thorough in his examination. I would highly recommend.
Caroline DikiboCaroline Dikibo
13:57 02 May 24
Great care!
Mayra ValienteMayra Valiente
14:27 18 Mar 24
This clinic has very good service, the receptionist is very friendly, helpful and gives you a lot of confidence, it is spectacular service and Dr John is very professional in his work and makes you feel very good. I recommend this clinic. Thank you Jasmine, blessings
leonardo cruzleonardo cruz
16:21 06 Mar 24
This is a fantastic place, both Dr Jon and Jazmín are committed to your recovery with professionalism and respect. I totally recommend it and additionally if you need to be spoken to in Spanish this will be your place of therapy.
They are very professional! Excellent care, it is pleasant to be there, you feel a calm and relaxing atmosphere and the best thing is that my pain improves every day. Jon and Jasmin make the best team! They also serve in Spanish.
Ginna CardenasGinna Cardenas
16:03 14 Feb 24
I called so many places to find the best place for my mom and the moment they took my phone I knew I wanted to take my mom there. Everyone is the office is extremely professional and kind. They take the time to listen to you and target your needs. They always answer your calls and work with your schedule. I am extremely glad I found this great place!
Maria VelezMaria Velez
14:41 19 Jan 24
First visit today and great first impression. John is very professional and knowledgeable.The place is very clean and the front desk person is very nice.I will definitely keep coming here.Highly recommend.
t kellert keller
16:16 16 Nov 23
I was referred here by my podiatrist, and while this is my first experience with physical therapy, I'm glad Therapeutic Dynamics (Jon Preston) is where I am spending my 4-6 weeks for treatment of my foot tendonitis. There is never a wait when I arrive, and Jasmine, Jon's assistant, is always friendly and prompt getting my therapy session set-up and started. I enjoy the variety of therapeutic activities and the soft-tissue foot treatment (ultrasound, the patch, and massage). Honestly, my foot massage at the end is better than going to a spa!While my foot isn't completely healed yet (I'm in my third week), I am already feeling a definite improvement, and I look forward to returning to my normal work and walking routines without pain in my foot. I think Therapeutic Dynamics is the place to get me there!
Quanita RobertsQuanita Roberts
14:18 17 Oct 23
Mike BennefieldMike Bennefield
02:59 29 Sep 23
Have been very pleased with the quality of care I have received at Therapeutic Dynamics. Jon and Jasmine have been been attentive and professional in all of my interactions with them. Jon has been very helpful in developing exercises to address my shoulder issues. His therapeutic massages have helped in relieving my pain and improving my range of motion. Would highly recommend.
Rencia GravesandeRencia Gravesande
21:38 08 Feb 23
Jon, Jazmine, and Sadie (sweet pooch pictured) are such a warm and inviting team! It is a wonderful place to get any physical therapy service! I’m currently seeing them and have always felt comfortable during my sessions. See Therapeutic Dynamics for your needs!
Kenda GilbertKenda Gilbert
20:23 31 Aug 21
What a great place to do therapy!! They are so compassionate about helping others here! They spend one on one time with you and explore ways to help you feel better!! I have been to lots of therapy places but this one is by far one of the BEST!! Please consider trying this place out of you are in need of therapy!!
Susan SSusan S
19:42 31 Aug 21
Jon is wonderful as a therapist. He takes the time to listen and then provides care accordingly. He gives one on one care which is very important to getting better. I walked in after surgery with pain and left after 3 months basically pain free. Jasmine at front desk is also very helpful. I would recommend this place without any hesitation.
LlamaCorn 100LlamaCorn 100
14:27 10 Aug 21
I am really impressed by John and his office. They are so professional and kind. John has improved my strength and stability in just a few sessions. I always receive his undivided attention. He cares and offers words of encouragement. I highly recommend Therapeutic Dynamics.
Bren SextonBren Sexton
03:51 21 May 21
I was told by my surgeon that John was the best therapist to help me rehab my shoulder after my replacement surgery. Jasmin was very friendly when she set up my appointments and she welcomes me every visit. She also helps me get started on my routines. John has done a fantastic job of getting my shoulder working again, way ahead of the surgeons expectations. His selections of exercises and therapy has been perfect. He is very personable and knowledgeable! I would highly recommend this team to anyone needing therapy!!
Amanda MarieAmanda Marie
18:53 29 Apr 21
I just finished up treatment for my shoulder, and I am so thankful this is where I ended up! Some of the traditional exercises ended up irritating my pain, and my plan was changed immediately to something that worked better for me! I have an extremely active job, and I am back to being able to work pain free. Aside from there always being a welcoming, friendly environment, they also just renovated the space and it’s clean (everything is disinfected as soon as you’re done using it) and beautiful! Highly recommend, you will not be disappointed!
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